Bharosa Club Terms of Service & Privacy Policy

Summary

By availing of services provided by Bharosa Technoserve Private Limited ("Bharosa") the customer understands the following key points:

  • Bharosa is in no way providing specific financial advice in the manner of a financial advisor. Bharosa is, instead, providing transparent data and tools to facilitate the customer in making financial decisions for themselves or in conjunction with their financial advisor
  • Further to this point, customers understand that Bharosa cannot give specific advice and shall not seek or be guided by any investment advice from any associate of Bharosa
  • Bharosa assures the customer that it does not take commissions, advertising or other inducements from any businesses and is focused on providing unbiased data to its customers
  • Bharosa shall not sell or rent any of its customers personally identifiable information
  • Bharosa shall not share any customers' individual data with any external party, unless explicitly required to do so by rule of law
  • Bharosa, however, may in limited circumstances aggregate together all customer data in a non-individualized manner to provide insights for the benefit of all customers
  • Bharosa shall take adequate measures to ensure confidentiality and security of its customers' data, however, it shall not be liable for any direct or consequential damage due to breach of such data
  • Customers understand that Bharosa relies on certain third-party vendors to source its data and that there maybe, from time-to-time, errors due either to source data or errors on Bharosa's part. Customers further understand that Bharosa will not be responsible for any direct or consequential damage suffered by acting on the data provided
  • Customers authorize Bharosa to access their Consolidated Account Statement for the purpose of preparing their report
  • Customers further represent that they have the right to access any Consolidated Account Statement that they forward to Bharosa

About Bharosa

Bharosa Technoserve Private Limited (CIN U7414ODL2015PTC280668) a company incorporated according to the provisions of the Companies Act, 1956 and having its registered office at 401, Aradhana Apartments, Sector 13 R. K. Puram, New Delhi - 110066 (hereinafter referred to as “Bharosa”), runs Bharosa Club. The company was incorporated in May 2015 with the mission of simplifying finance and eliminating bad selling

Grievance Procedure

We take customer delight very seriously at Bharosa. If for any reason you are dissatisfied, email [email protected] You will get a response back within 48 hours.

Customer First Policy

Bharosa does not take commissions, advertising or other inducements from businesses to favour one business over another. Bharosa intends to provide transparent data and tools to help its customers make the right decisions based on a fair description of a products' merits

Bharosa will always put customers' interests first and doing so has been a core part of the company's mission statement since inception

Bharosa reserves the right to change the product fee in the future for some or all of their services. Bharosa, further, reserves the right to refuse service to any individual with a refund of any paid but unused product fee.

Privacy/Data Policy

  • The customer represents that he or she has the right to access any Consolidated Account Statement shared with Bharosa and understands that the same serves as the source for his or her report. The customer authorizes Bharosa to access and use the information contained therein to prepare their report
  • Bharosa shall not sell or rent any personally identifiable information of the customer
  • Bharosa shall not share this data with any external parties without the explicit authorization of the customer, unless required to do so by law in the jurisdictions it operates in
  • Bharosa, however, may in limited circumstances aggregate together all customer data in a non-individualized manner to provide insights for the benefit of all customers
  • Bharosa shall take adequate measures to ensure confidentiality and security of the data acquired by Bharosa, however, it shall not be liable for any direct or consequential damage due to breach of such data.

No Cash/Cheque/Paper Policy

Customers should never pay anyone with cash or cheque for any service offered by Bharosa. Bharosa fees can only be paid by electronic means. Bharosa aims to become a paperless entity and to extent permissible by law and will work on eliminating paper and wet signatures.

Scope of Service Provided

Bharosa does not do a risk profile of its customers, and thus, cannot provide specific advice to its customers. Bharosa, instead, offers tools and data to help customers make their own decisions or decisions in conjunction with their specific advisors.

Accuracy of Data Provided

Bharosa relies on third-party sources for the data it has on mutual funds and other securities. Bharosa further relies on the Consolidated Account Statement for data on the customer’s portfolio. Bharosa analyzes this data with its proprietary technology. While Bharosa does its best to ensure accuracy of its data, Bharosa is not responsible for any damages that occur due to errors in the data presented to customers, resulting from any of the above sources.

Changes to Terms and Conditions

The Terms and Conditions may change at any time; while customers shall be informed of the changes by email it is expected that customers shall keep them themselves abreast of all changes and customers are expected to adhere to the latest Terms and Conditions at all times. Updated terms and conditions will always be available on the Bharosa website. Continued usage of the Bharosa website means that the customer accepts the Bharosa terms and conditions.

Arbitration

The Laws of India shall govern all disputes with respect this Investor Services Agreement. All disputes shall first be attempted to be settled amicably. In case such settlement fails, the dispute shall be referred to arbitrations by a sole Arbitrator who shall be appointed by the Company. The venue shall be Delhi and the provisions of the (Indian) Arbitration and Conciliation Act, 1996, shall govern the arbitral proceedings.